WhatsApp Payment Reminder App for Businesses
Send automated WhatsApp payment reminders to customers and see replies in a conversation thread. Duey helps Indian businesses collect overdue payments faster through WhatsApp — the channel your customers actually check.
Why Use WhatsApp for Payment Reminders?
- High open rates: WhatsApp messages have 98%+ open rates — customers actually see your reminders.
- Two-way conversation: Customers can reply directly in WhatsApp. You see replies in Duey and respond within the 24-hour window.
- Personal & trusted: Reminders come from your business WhatsApp number, not a random SMS shortcode.
- Automated scheduling: Set reminders for 1 day before, on due date, and daily when overdue — hands-free follow-up.
- Payment details included: Your UPI ID, bank details, and contact info appear in every reminder so customers can pay instantly.
How Duey's WhatsApp Reminders Work
- Connect WhatsApp: Link your WhatsApp Business number in Duey settings (one-time setup).
- Add customer dues: Enter customer name, amount, due date, and WhatsApp number.
- Set reminder schedule: Choose global or per-due timing for WhatsApp follow-ups.
- Automatic sends: Duey sends WhatsApp reminders on schedule. Replies appear in a conversation thread in your dashboard.
- Track & collect: Mark payments received, see delivery status (sent/delivered/read), and export reports.
WhatsApp Reminder Features
- Automated WhatsApp reminders on your schedule
- Conversation thread view for customer replies
- Delivery status tracking (sent/delivered/read/failed)
- Payment details (UPI, bank, contact) auto-included
- Monthly credit allowance + top-up packs
- WhatsApp opt-in compliance built in
WhatsApp Reminder Limits by Plan
- Free: 20 WhatsApp credits/month
- Starter (₹29/mo): 50 WhatsApp credits/month
- Growth (₹49/mo): 180 WhatsApp credits/month
- Pro (₹99/mo): 350 WhatsApp credits/month
- Pro Plus (₹199/mo): 1,000 WhatsApp credits/month
Top-up packs: 200 credits ₹99 · 500 credits ₹199 · 1,000 credits ₹349
Frequently Asked Questions
Can I send payment reminders on WhatsApp with Duey?
Yes. Duey supports WhatsApp payment reminders on paid plans. You get a monthly WhatsApp credit allowance (20 on Free, up to 1,000 on Pro Plus) and can purchase top-up packs. Reminders appear as real WhatsApp chats and customers can reply within the 24-hour window.
How do WhatsApp payment reminders work in Duey?
Add a customer due with their WhatsApp number. Duey sends the reminder as a WhatsApp message on your schedule. Customer replies appear in a conversation thread in Duey so you can respond within the 24-hour customer-initiated messaging window.
What are the WhatsApp reminder limits on each plan?
Free: 20 WhatsApp/month. Starter: 50/month. Growth: 180/month. Pro: 350/month. Pro Plus: 1,000/month. You can also buy top-up packs: 200 credits ₹99, 500 credits ₹199, 1,000 credits ₹349.
Can customers reply to WhatsApp payment reminders?
Yes. Duey shows customer replies in a conversation thread within the app. Replies are available inside the 24-hour customer-initiated messaging window per WhatsApp Business API policy.
Do I need WhatsApp Business API for Duey reminders?
No. Duey handles the WhatsApp Business API integration. You just connect your WhatsApp number in the app and start sending reminders — no technical setup required.