Privacy Policy
Effective date: January 12, 2026
This Privacy Policy explains how Duey ("we", "us", "our") collects, uses, and shares information when you use our application and services.
Information We Collect
- Account information: name, email address, and (optional) phone number.
- Authentication data: one-time passcodes (OTPs) sent to your email for login.
- App data you enter: due/customer details you add (e.g., customer name, amount, due date, optional customer phone/email).
- Payment/subscription data: subscription status and payment references (if you upgrade).
- Technical data: basic logs needed to operate and secure the service (e.g., errors, request metadata).
How We Use Your Information
- To create and manage your account and authenticate you.
- To provide core features (tracking dues, showing dashboards, exporting reports).
- To send service messages you request (e.g., OTP emails, reminders you trigger).
- To improve reliability, prevent fraud/abuse, and debug issues.
Sharing of Information
We may share information with service providers only as necessary to operate the service, such as:
- Email delivery providers (to send OTPs).
- Messaging providers/platforms when you send reminders.
- Payment processors (if you purchase subscriptions).
We do not sell your personal information.
Data Retention
We retain information for as long as needed to provide the service and for legitimate business purposes (such as security and record-keeping), unless a longer retention period is required by law.
Security
We take reasonable measures to protect your information. However, no method of transmission or storage is 100% secure.
Your Choices
- You can update your information within the app where available.
- You can stop using the service at any time.
Cancellation and Refund Policy
If you purchase a subscription, you may cancel at any time. Unless required by law, subscription fees are non-refundable, and cancellation typically takes effect at the end of your current billing period.
If you believe you were charged in error, please contact us and include your account email and any payment reference so we can review the request.
Contact Us
If you have questions about this Privacy Policy, contact us at: support@duey.in
Contact number: +91 74399 18421